Frequently Asked Questions

Orders

Our XO Perks Program is very simple earn 1 point for every $1 spent and watch your Perks grow! We appreciate every order and we want to give our loyal customers some fun ways to save.  Currently the points you earn do not expire. Learn more about our XO Perks program. First timers receive an automatic 50 points when you join and open an account.   Email us if you have any questions or feedback! We would love to hear from you. 

CAN I CANCEL OR MAKE CHANGES TO MY ORDER?

If your order hasn't shipped, you can cancel and/or make changes. Email us if you have any questions or need help with your order.

This would a really rare occurrence, but sometimes there are glitches to the system and the item is actually out of stock. We will notify you within 24-48 business hours should this happen and will issue you a refund. If your order has additional items, these items will ship out as normal.

Please email us asap with your order number and we will help you right away!

Returns & Exchanges

Because we're a really small shop, we do not issue refunds.  However, if you're not happy with something, we will gladly accept exchanges or issue store credit for unworn and unwashed merchandise with all original tags attachedwithin 21 days of your order date.  Shipping fees are non refundable so will be deducted from your return. 

If you receive any items that are damaged or incorrect, pls contact us asap at contact@skiesformiles.com.

Please check out our return policies for more detail!

We're a really small online boutique and have limited quantities of inventory available.  

Returns are processed within 2 business days of when we receive your order.

Shipping

All orders are processed and shipped within 3 business days.  During high-volume sales periods, it might take us longer.

You will receive a shipping confirmation to the email address you entered for your order. If you didn't receive an email, log into your account to check your order status. You can also check your spam or junk folders and add contact@skiesformiles.com to your safe sender list.

Yes!  Free standard shipping for orders within the U.S. totaling $100 or more, after taxes or promotions. This offer does not apply to international orders at this time.

Shipping Policy

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